Files will not convert pursuant to burn attempt

Jackie Rodgers

• September 27, 2018 22:28

 Whenever I attempt to burn videos to dvd, roughly half-way through the "recoding files for burn" the conversion stops.  No matter how long I give the process to continue, the recoding will progress no further.  I have even gone so far as to unistall RealPlay and re-install it, but to no avail. 

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  RN Support

  • September 27, 2018 23:52

  Installing the K-Lite codec pack often helps to fix issues related to playback and DVD burn. You can install it from the link below:

  http://www.codecguide.com/download_k-lite_codec_pack_mega.htm

  After installing the codec, restart your computer and try burning the videos again.

  Please let us know how it goes.

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