Can' get signed into RealPlayer

Bert SWYERS

• September 23, 2018 21:23

can't sign into Real Player. Every time I try to sign to open Real player it ask me to sign in but when I put in my email and password it says you have to restart and after I restart I get the same message. What's with that?

                                                                         Thanks

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  RN Support

  • September 25, 2018 23:51

  To resolve your issue, please "over-install" RealPlayer. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

   

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  Daniel Lucas

  • October 05, 2018 14:25

  I got this it took my password but i try to sign real +  iget invaled passward

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  RN Support

  • October 05, 2018 17:18

  Daniel,

  If the system is prompting that you are entering an incorrect password, you can reset your password by clicking this link.

  https://forgot.real.com/realplayer

  If you are still having issues signing in, please let us know.

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