Videos dont all play after updating Real Player?

Matthew Sullivan

• September 25, 2018 21:54

I know the files work or were downloaded properly. I'm not sure what happened. The video plays like only couple minutes then the image freezes. .If i try to seek it shows a still image like 5 mins later its messed up smh. Its not all videos but probalby like a fourth of my whole library.

0

• 

  RN Support

  • September 26, 2018 00:06

  Can you please follow the instructions from this link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

  If the issue persists, please let us know.

  0

Please sign in to leave a comment.