Download on Firefox

Fuzzy One

• September 25, 2018 22:32

The download drop thing does not show up any more!!!! Tried the restart real player download and it still does not show up. I have to go back to Internet explore to download anything!!!!!

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  RN Support

  • September 26, 2018 00:07

  Can you please follow the instructions from this link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

  If the issue persists, please let us know. In addition, please let us know the following:

  1. What version of Windows is installed?

  2. Is this computer a 32bit or a 64bit?

  3. What is the version of your Firefox?

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