Downloader error

Ryo Momikura

• October 15, 2018 12:43

Video Downloador doesn't work well. Please fix it.

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  RN Support

  • October 22, 2018 21:02

  Please provide us with the following:

  1. Is this happening on all browsers?

  2. What website are you downloading videos from?

  3. What is the version of RealPlayer installed?

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  Ryo Momikura

  • November 08, 2018 14:03

  1.  Few days ago,I can't download some videos but all videos now.

  2 . Youtube

  3. It's ratest version and I checked updating.

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  RN Support

  • November 10, 2018 00:14

  We have identified the download issue and resolved it. Please follow these instructions to resolve your downloader issue.
  
  1. Open a web browser (Chrome, Firefox or Edge)
  2. Click the blue downloader icon on the top of your web browser once until you receive "Unable to download videos" or "No videos found" message
  3. Repeat step 2 once more
  4. Restart your PC
  
  This will update the fix and you should be able to download videos again.

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