playing videos

Paul Strutz

• October 26, 2018 19:54

some videos will start playing just fine, but when I wish to skip further in, they freeze. Each time I go forward, it's just a frozen picture. Most of my saved videos work fine, but don't like It when the others don't. I've re downloaded, but doesn't help. Suggestions?

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  RN Support

  • October 26, 2018 20:02

  Please follow the instructions from this link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/204041513-Adjust-RealPlayer-settings-to-improve-playback-quality

   

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