Equalizer Problems

Julius Vollweiter

• November 04, 2018 02:39

Here is proof I upgraded to Real Player Plus. I can sign in, but now with Win10, equalizer is only 3 band and I have tried real hard, but cannot be recognized, cannot get 10 band. Please help juliusv@protonmail.com

This email contains important information regarding your purchase. Please print or save this email for your records. Order Number : 4004973796 Order Date : 06/18/13     Quantity Item Serial Number Price Total 1 RealPlayer Plus v16 -- US$24.99 US$24.99   RealPlayer Software RealPlayer Plus v16 -- --     US$24.99 US$24.99 Sub Total US$24.99 Shipping US$0.00 Total US$24.99

 

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  RN Support

  • November 06, 2018 06:10

  Our system shows that your last purchase was RealPlayer 16

  Please note that, older versions are not available in our system, and we are no longer supporting RealPlayer 16 and any version before that.

  As RealNetworks makes new products available to customers, it's not possible for us to continue supporting older products.

  We are now offering RealPlayer 18/RealTimes. This is the latest version of RealPlayer with many additional features. To access the Premium features of RealPlayer 18 will require a new purchase, because this is a new product. However, since you purchased RealPlayer before, I would like to offer you a discount to purchase the latest version.

  And to benefit from this special offer, please, click on the link below:

  https://order.real.com/rn/en/us?p=6011

  If you have additional questions, please let me know.

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