billy

Billy Parker

• November 08, 2018 20:51

Wont download any videos from you tube across Firefox chrome and edge, wont download in real player download either. I can down load in YouTube downloader , I bought. No problem. This was fixed 7 weeks ago now it has returned.

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  RN Support

  • November 10, 2018 00:15

  We have identified the download issue and resolved it. Please follow these instructions to resolve your downloader issue.

  1. Open a web browser (Chrome, Firefox or Edge)
  2. Click the blue downloader icon on the top of your web browser once until you receive "Unable to download videos" or "No videos found" message
  3. Repeat step 2 once more
  4. Restart your PC

  This will update the fix and you should be able to download videos again.

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