Certain videos wont downloand

null null

• December 15, 2018 17:05

And the link that discussed the new version goes nowhere.  

We have released a new version of RealPlayer that resolves the download issue. Please follow the instructions from this link to resolve your Download issue. 

https://customer.real.com/hc/en-us/articles/204040083-Update-RealPlayer-software

Note that I can download videos, just one specific one frokm YouTube, from my own account, I can't - specifically

https://youtu.be/c7LDP-_hiX4

  

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  RN Support

  • December 18, 2018 16:29

  Please follow these instructions. The sample video you provided is being downloaded by RealPlayer.

  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

  With regards to the link that doesn't open, we will take a look at it.

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