How can I install the update without getting Nortons as well?

Colleen Johnston

• December 25, 2018 09:10

I have been notified that I need to update my RealPlayer.  As it prepares to run the installation, it says I can have Nortons downloaded at the same time.  I DO NOT want to install Nortons.  When I click on the No Thanks button nothing happens and after a few seconds it starts the update.  What can I do to prevent Nortons, and just do the update please?

Thank you,

Colleen

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  RN Support

  • December 29, 2018 02:03

  You can do an install without any of these offers. When you run the installer, you can exit the RealPlayer Installation by clicking the X button. When you do this, you will be prompted if you want an alternate installer. Please click Yes and the alternate installer will download and you will need to follow the instructions to install. Please look at the screenshot below.

  

   

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