Old Version vs New

Michael Cedro

• December 23, 2018 00:26

Hello,

Well, I had old version and bought new... lost all my old videos.  Second problem is new vids I am loading were bad resolution... tried to fix... seems to be stuck on bad resoution.

 

I changed from windows and it stays... put when I click to open realplayer... old settings come back.

thank you

M

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• 

  RN Support

  • December 25, 2018 06:59
  • Edited

  Please follow the instructions from the below link to improve your playback.

  https://customer.real.com/hc/en-us/articles/204041513-Adjust-RealPlayer-settings-to-improve-playback-quality

   If the issue persists, please let us know.

   

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