DVD does not play clear image, only plays audio.

Liorah Wichser

• January 22, 2019 19:36

I have Windows 8.1 on my PC. Just tried changing my hardware preferences to "most reliable." It started to play correctly, but then when I tried to change the viewing size, it went back to grey garbled video images.

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  RN Support

  • January 23, 2019 02:02

  Please follow the instructions from this link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/204041293-Seeing-green-screen-when-playing-DVD

   

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