Download

Kevin Powell

• February 09, 2019 20:49

I have tried all tips but, I am still unable to download any video from youtube. The system was working fine before this update that was installed. I am frustrated because I need the system to work. 

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  RN Support

  • February 12, 2019 21:54

  Can you please let us know the following:

  1. Go to C:\Program Files (x86)\Real\RealPlayer and look for file named "Videodl.exe"

  2. Right click on this file and click the Details tab

  3. Let us know the File version 

  4. Go to C:\ProgramData\Real\RealUpgrade and let us know all that you see here

   

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