We sent you an email regarding your account. Please respond to that email and we can take this offline.
I had a problem with my real player while I was working in my library changing captions on a bunch of miscellaneous videos from YOU TUBE. Don't know what I clicked, but it suddenly started erasing videos. I caught it quickly and cancelled the action, but I still lost a large number of videos. Fortunately my computer is backed up on Carbonite. I used my Carbonite account to restore all my videos. They downloaded back on to my computer in a file separate from Real Player. I want to import all the videos back into my Real Player so everything is together. Because I lost some but still had many videos that were unaffected in my library....if I restore everything back into Real Player, will I have duplicates of everything or will it reinstall only the videos that are missing from my library?
Post is closed for comments.