Decoder Error

William C Haywood

• February 13, 2019 18:08

I've installed multiple decode software and still have the same problem that the decorde "media is not available on this system."  If anyone has a solution it would be greatly appreciated.  Thank you in advance.

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  RN Support

  • February 13, 2019 22:38

  Can you please let us know what file format you are trying to play?

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  William C Haywood

  • February 14, 2019 15:37

  The format is MP4.  Thank you.

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