Are my videos in the cloud

Nancy Krause

• February 20, 2019 21:39

When I opened the app on my Kindle I saw my videos. But now I can't find them.

Are my videos in the Real Player Cloud? How do I locate them?

 

Nancy

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  RN Support

  • February 21, 2019 22:57

  Your email is associated with a free account. Free accounts don't have Cloud storage any more. If you have a paid account under a different email, you will have to sign into that account to see your Cloud videos. Without knowing your account, it would be difficult for us to know where your files are stored.

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