Downloader
I am trying to download a YouTube video
The download video button dose appear
I get no video found
I went to support page
SUPPORT
Unable to download videos - We are happy to report that the inability to download videos has been fixed.
Please follow these steps:
1. Open Chrome, Firefox or Edge browser
2. Go to YouTube and play any video
3. Click on the Download button (You will still receive a "No videos to download" message)
4. Close the browser
5. Restart your PC and go back to download a video now. (Step 3 through Step 5 will update the RealDownloader and you should be able to download videos again)
Share to Facebook - Due to some policy updates made by Facebook, "Share to Facebook" in RealPlayer is currently not working. Our engineers are working on an alternate solution to enable this feature again.
Still get no video found HELP
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I might take a couple days for the change to work. Happened to me, and I went through the process a couple times.
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I have the same problem and the reset / update solution Realplayer suggests didn't fix anything for me. I wonder, did the paid subscriptions get the same problem? If so, I'd be so mad right now. If not, I might need to go ahead and purchase the full version.
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Cynthia & Robert,
Can you please do the following and let me know the version of videodl.exe
1. Open C:\Program Files (x86)\Real\RealPlayer (Folder)
2. Look for a file named videodl.exe and right click the file
3. Click the Details tab and let me know the Product version
Please note: If the version is not 2019.01.17, it means that you didn't follow the previously mentioned instructions or something didn't work right. In any case, can you please confirm?
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