Real Player won't let me update to my new email address

Donica O'Bradovich

• March 04, 2019 23:13

No matter what I do, I cannot update my email address to my new one. I can't even find a phone number or contact email address to call. I was only able to include my new email address as an alternate contact. Why is this so difficult to accomplish?

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  RN Support

  • March 05, 2019 21:49

  Please provide the following details and we can update your account.

  Old Email Address:

  New Email Address:

  Please note: We don't offer phone support.

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  Donica O'Bradovich

  • March 13, 2019 03:59

  OK, where do I provide that information? I realize you have no phone support, but do you have an email contact where I can send my information to you to update? I do NOT want to leave my old and new emails in a public forum.

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  RN Support

  • March 13, 2019 18:53

  We sent you an email. We'll take it from there.

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