downloading

B deForest

• March 18, 2019 05:16

got the update (3-17-19) that supposedly fixed downloading problems with realDownloader. But still having same problem as last few weeks: begin a download from YouTube, it works until about one third to one half downloaded, then stops and I get the message "unable to download." This has happened over and over. The fix didn't work.

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  RN Support

  • March 18, 2019 23:33

   

  1. Open RealDownloader.

  2. Click the RealDownloader logo on the top left corner and click Preferences.

  3. Make sure there is a download path in the "Save local files to" and change it to "Download" folder.

  4. Click OK and restart your computer.

  Please let us know if this fixed your issue. If this fixes your issue and you are able to download your videos, it means that there are some "Access Rights" issue with your Windows. You will need to contact Microsoft.

   

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