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No video found at that web address

why it always shows: No video found at that address, when I tried to download video from YouTube web site? please help.

rovannarith khat

Official comment


We have resolved the Downloader issue.

Please follow these steps to have your Downloader work again.

1. Open Internet Explorer
2. Click Settings and open Internet Options
3. Click the Advanced tab and hit the Reset button
4. Close Internet Explorer

Once you are done resetting your Internet Explorer, please follow these steps:

1. Using Chrome, Firefox or Edge, go to and play any video and click the Downloader button. (This action will still show "Unable to download" message)
2. Close all Windows
3. Restart your PC
4. Go back to and try to download any video (This should activate the latest version of Downloader and you should be able to download videos.)

Real CS
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We are aware of some changes made on websites like YouTube which has caused RealDownloader to not download videos.

Our engineers are working on resolving this issue. We will email you as soon as it is resolved.

Real CS -1 votes
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It has been five days and it still does not work...


"no videos found at that address"

John Diamond 1 vote
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