Real Player will not play videos or any media.

Joel Galvin

• April 25, 2019 19:24

Freezes immediately upon opening and must use Task Manager to close.  Happened after last update.

Reinstalled 3 times.  Premium member.

HELP

THANKS

0

• 

  RN Support

  • April 25, 2019 20:05

  Please follow these steps to resolve your issue.

  1. Open RealPlayer.
  2. Click the RealPlayer logo, then Preferences. 
  3. In the Category pane, select Hardware.
  
  - Under Video Card Compatibility, move the slider bar Most reliable.
  - Click OK twice to save the changes.
  - Close out of RealPlayer, restart it, and sign back in.
  - If this does not work, set Video Card Compatibility back to its default.
  - Restart RealPlayer
  
  If the issue persists, please let us know.

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