cant burn dvds

null null

• May 06, 2019 00:38

Hi

JUST PURCHASED REAL PLAYER AFTER I HAD 16 SO UPGRADED BUT WHEN I TRY TO BURN DISC  I GET THIS "END OF FILE ERROR PARSING AE3 AUDIO STREAM" ?????  

BEEN TRYING FOR HOURS SAME EVERY TIME, SEEMS TO WORK ON YOU TUBE BUT NOT OTHERS ????

I SEE THE MESSAGES OTHER PEOPLE HAVE HAD TROUBLE WITH THIS PROBLEM REF BURNING, YOU SAY UPGRADE I TICKED ONE BOX, ONLY 1 THAT IS LEF TO IS "PRODUCE SDK FOR REAL AUDIO LOSSLESS"  DO I TICK THIS ?

PHEW I SEE THE MESSAGES SAYS YOUR ENGINNERS WORKING ON THIS PROBLEM BUT WELL OVER A YEAR AGO I SEE FROM THE DATES, SO OBVIOUSLY ITS NOT BEEN SORTED

SURELY YOU SHOULD MAKE THIS KNOWN WHEN CUSTOMERS PURCHASE

I ALSO SEE IT SAYS CONVERT TO ANOTHER FORMAT ? NEVER HAD TO DO THIS WITH 16 , SEEMS STRANGE AS NO IMPROVEMENT

ALSO SAYS QUALITY NOT AS GOOD AND SOUNMDS COMPLICATED 

ANY IDEAS WHAT TO DO NOW ?

SORRY THIS IS SO LONG BUT WITH NO TELEPHONE NOW AND NO REMOTE ASSISTANCE ITS THE ONLY WAY

THANKS

JOHN

jafrench45'yahoo.co.uk

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  RN Support

  • May 06, 2019 21:57

  We sent you an email. We'll take it from there.

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