Cannot burn DVD's

Jim Bookstaver

• May 09, 2019 18:09

Cannot burn any Real Player downloads, Error message says software needed to decode is not available. During burning tries sometimes locks up then it will not relaunch at all. Have uninstalled and reinstalled. No luck. CD burner seems to work properly. Can I get a refund?

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  RN Support

  • May 10, 2019 20:06

  We have already refunded your RealPlayer Plus. We sent you an email confirmation as well.

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