RP does not recognize some videos that I've saved.

Thomas Dennis

• June 02, 2019 13:22

I have some 20+ video clips that have a peculiar file name that RP does not recognize.  Here is an example: "02.06.2018 09_19 Folx.TV - beste Volksmusik_(new)_dvd.mpg".  And the original screes size was 800 x 600.

I suspect the file name is the problem.  Do you see anything in the file name that  might be source of the problem for RP?

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  RN Support

  • June 03, 2019 22:39

  The file name doesn't seem to be the cause. Though it says it is a MPG format, it probably is not a MPG format. One thing you can do is to use RealConverter and convert these files into MP4 format.

  Where was the source of these files? Copied directly from a DVD?

   

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