Downloading

rodney orand

• June 30, 2019 00:56

Have tried for 2 days to get ANYTHING to download. Followed the directions numerous times and now am ready to let everybody know what a shitty system this is. What are the chances the problems will get corrected any time soon?

 

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  RN Support

  • July 01, 2019 18:33

  These instructions have worked for many of our customers. Something in your Windows is blocking the update.

  Can you please go to C:\Program Files (x86)\Real\RealPlayer and look for a file name videodl.exe. Can you please right click on it and go to Properties. I would like you to click the Details tab and let us know what the Product Version is? 
  
  Please note: It should be 2019.06.21. If it is not, the instructions were not followed. Please try that once again.

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