Downloading my RealPlayer Plus account to this computer

mike harper

• July 06, 2019 13:58

I purchased RealPlayer Plus for my laptop computer. The problem is that both my computers use the same email address thus not letting me activate realplayer plus to this desktop computer. Can someone help me with this? My Email address is:

mikeharper9171@aol.com                                       Thank You

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  RN Support

  • July 08, 2019 23:18

  You should be able to sign into RealPlayer with your email address as it is associated with your RealPlayer Plus. You can officially sign into 3 different computers concurrently. Can you please let us know what happens when you try to sign in on the desktop? Are you seeing any error messages? 

  In the meanwhile, to resolve your issue, please "over-install" RealPlayer. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

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