unable to play dvd after updated, have sound but no video

Roy Hoehn

• July 12, 2019 14:50

bought and downloaded. upgraded. have sound but no video

0

• 

  Roy Hoehn

  • July 12, 2019 15:12

  why isn't there a way to contact support? this is stupid...need this fixed now, not later

   

  0
• 

  RN Support

  • July 16, 2019 20:31

  We have a known issue with certain display adapters that causes RealPlayer to show a white window without the video when playing a DVD. Our engineering team is working on resolving it. We would like to know what your display adapter is in your computer. Would you know that?

  0

Post is closed for comments.