
Can you please let us know if you are having this issue when playing a video from a DVD or from a downloaded file?
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Have tried to reset playback of video with no picture but it is not successful as per your help page.
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Can you please let us know if you are having this issue when playing a video from a DVD or from a downloaded file?
Good Day, was playing a video from a DVD as well as Real Player download content. Sound but no picture.
We sent you an email. We'll take it from there.