New 18.1.18 version finds no videos to download

Julie Conrad

• September 11, 2019 16:21

Real Player updated to 18.1.18 yesterday. Now, when I go to download a video, it says there are no videos on the page. I tried to download a video today that I downloaded yesterday, but it claims there are none.

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• Official comment

  

  RN Support

  • September 11, 2019 20:26

  We are aware of an issue with RealDownloader unable to download certain videos. Our engineering team is working on this and we will email you when the issue is resolved. We apologize for the inconvenience
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  Paul Baker

  • September 11, 2019 16:23

  Me Too. Just upgraded to latest Premium and now the RealPlayer program cannot find videos.

   

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  Julie Conrad

  • September 11, 2019 16:40

  Could the problem be with Youtube? Did they change their security settings? Has anyone tried finding videos on another website?

   

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  Leonard Gore

  • September 11, 2019 16:48

  me too , only since this update on friday

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  Leonard Gore

  • September 12, 2019 09:50

  seems to be working today 12-09-2019  I'm able to download videos

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  Paul Baker

  • September 12, 2019 16:16

  9-12-19. It works better today but first pops up "No Video" message before it finds the video. Windows 7 Professional, Google Chrome browser Version 77.0.3865.75 (Official Build) (32-bit) Premium version 18.1.18 RealPlayer

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