can't connect SanDisk MP3 to download music

Andrew Stark

• September 12, 2019 01:59

I replaced an old obsolete PC which still allowed me to transfer songs to my MP3 player.  Bought new HP PC, upgraded to Real Player Plus, then no connection or recognition by RP of the player.  Very disappointing

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  RN Support

  • September 12, 2019 20:33

  Please look at the instructions from the below link.

  https://customer.real.com/hc/en-us/articles/204039313-Transfer-files-to-and-from-a-portable-device

   

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