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loading page

On my pc when I open my realplayer it alway says loading and I cant's play videos I downloaded to my library. When I uninstall it and reinstall it, it will play for a few days and then the same thing happens. 

 I am a premium real-time player. I page $49.99 a year.

Viss Bowen

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Please follow these instructions.

1. Open RealPlayer.
2. Click the RealPlayer logo, then Preferences
3. In the Category pane, select Hardware.

- Under Video Card Compatibility, move the slider bar Most reliable.
- Click OK twice to save the changes.
- Close out of RealPlayer, restart it

Please let us know if the issue persists.

Real CS 0 votes
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No. It did not. I did exactly what you told me. It just "loading page" ☹️

Viss Bowen 0 votes
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Can you try these if the earlier instructions didn't help?

1. Type Internet Options in the Windows search bar or open Internet Explorer and click Internet Options.
2. Under Browsing History, click Delete and Delete again when prompted.
3. Click Advanced tab and Click Reset.
4. Click OK and close Internet Options/Internet Explorer.
5. Restart your computer and try again.

Please let us know if it resolves the issue.

Real CS 0 votes
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When I click on the "web videos" tab it eventually plays but not when I click on my library. It just say loading.

Viss Bowen 0 votes
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Please let us know if the Internet Options instructions resolved your issue.

Real CS 0 votes
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But if I do that isn't that going to make me lose all my passwords and automatic log-ins to my websites? I really don't want to do that. It downloads videos perfect. Then when I see where it says locate the video. I click on that and once I find where the video is I can play it. But I can't locate the video using my library. I find it using my cellphone easy. i love it on my cellphone but there is no download feature on it.

Viss Bowen 0 votes
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