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music on file

Some of the music (albums) in my Windows 10 file will not play. I get the following message: "Windows Media encountered problems while playing the file". I don't understand this because in my old computer with windows 7 I could play everything with Windows Media. Is there anything that I can do to fix this?

James McCrindell

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We don't support Windows Media Player. You will need to contact Microsoft.

If you are not able to play these files with RealPlayer, please let us know.

Real CS 0 votes
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