Still can't download videos option

Gordon Adamski

• December 11, 2019 23:09

Has this problem ever been fixed? I have read the other topics on this subject & I do not see any answers that work. I have the current version RP.

Is the problem that RP does not have the qualified techs to handle the problem or is YouTube inserting code into the videos to block the downloading?

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  RN Support

  • December 14, 2019 00:05

  Please follow the instructions from the below link to upgrade to the latest version which fixes the downloader issue.

  https://customer.real.com/hc/en-us/articles/204040083-Update-RealPlayer-software

  If the issue persists, please let us know.

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