Getting No video photo (pictures) in my media library.

Estle Kinzel

• December 13, 2019 01:20

No longer getting video (photo) / (picture), in my media library. All i get is a blue colored box that looks like a shadow and a picture of a film clip. The video plays as expected and otherwise functions as it should. I am accustomed to having a picture and strongly desire to have the pictures restored, please help.  

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  RN Support

  • December 13, 2019 22:08

  This is more of a Windows issue than a RealPlayer issue. You can try the instructions from the below link.

  https://www.thewindowsclub.com/thumbnail-previews-not-showing-windows

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