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So, since YouTube upgraded,

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8 comments

  • Official comment
    RN Support

    Please follow the instructions from the below link to upgrade to the latest version which fixes the downloader issue.

    https://customer.real.com/hc/en-us/articles/204040083-Update-RealPlayer-software

  • George OConnor

    If the You Tube Downloader is not fixed , there will be no reason to keep Realplayer  .

    0
  • Joan Baez

    Tried that to no avail.  Of course.  Big surprise.

    0
  • RN Support

    Joan,

    Can you please provide us with a sample URL so we can test it in-house.

    0
  • Joan Baez

    It's ANY video.  How is it going to help you if it's on MY computer?  YOUR version may work just fine.  The button drops down obnoxiously, as always, but if I click on it, it does nothing.

    0
  • George OConnor

    Please let me know if this fixes yourYou Tube Problem . Did not work for me . Thanks      gocretired@hotmail.com

    0
  • Joan Baez

    No, it didn't do anything, because I'd already updated it.

    0
  • RN Support

    All,

    Our engineering department is looking into it as a priority. As soon as it is resolved, we will email you with the solution.

    0

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