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Realtimes app continually closes

I have a premium account with Realtimes. For the last three weeks the app on my android cellphone closes, about two seconds after I open it. It will simply not stay open! I have un-installed, re-installed , done everything humanly possible but it will not stay open. Not just on this cell phonr but on my other one as well. I am at wits end. Its a shame because I love realplayer when its working. I am goung to have to cancel my premium account..
Viss Bowen

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I guess nobody from RealTimes reads the comments under the app on Google Play Store. Everyone is having the same issue. Not a one reply back. That is not a good way to stay in business.

Viss Bowen 0 votes
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Would you be able to provide us with the following information:

1. What is the device type? (Make/Model)

2. What is the version of the Android installed?

3. Any screenshots of the errors?

Real CS 0 votes
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Its been over a month and the app still closes. I replied to the commenter below with the screenshots and all the info needed via email.

Viss Bowen 0 votes
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We received all the information from you. Thank you for that. We will email you as soon as it is resolved.

Real CS 0 votes
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