Error Code: CERT_AUTH_FAILED
I've downloaded and installed my Real Player PLUS and it keeps saying I need to download additional components to complete activation. When I try downloading then it gives me this error.
The software update ‘PlayPack’ could not be verified as authentic. Please check your computer’s clock to ensure the time and date are set correctly and try your download again. Error Code: CERT_AUTH_FAILED
I've synced my clock, set my clock to automatic, I've done everything I could possibly do with my clock's settings as an administrator and otherwise... and I STILL keep getting this message.
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Official comment
We have escalated this to our product team. They will look into it and we will email you as soon as it is resolved.
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I have the same problem.
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I have the same problem. What can be done?
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Has there been any fix for the issue of Error Code: CERT_AUTH_FAILED when downloading the additional player components?
I've downloaded and installed my Real Player PLUS and it keeps saying I need to download additional components to complete activation. When I try downloading then it gives me this error.
The software update ‘PlayPack’ could not be verified as authentic. Please check your computer’s clock to ensure the time and date are set correctly and try your download again. Error Code: CERT_AUTH_FAILED
I've synced my clock, set my clock to automatic, I've done everything I could possibly do with my clock's settings as an administrator and otherwise... and I STILL keep getting this message.
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A couple of the post above are from 5 years ago. Why is there still this same problem today 1-09-2025 I had to reinstall real player 2024. I am having this same problem. Please let me know how to fix this. I paid to upgrade to 2024 plus this should not be happening.
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