new update

Thomas Cook

• January 01, 2020 14:41

says can't authenticate, my date and time are off? Its not, so I'm assuming the new update is not 2020 compliant. 

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• Official comment

  

  RN Support

  • January 03, 2020 21:28

  We have escalated this to our product team. They will look into it and we will email you as soon as it is resolved.
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  null null

  • January 01, 2020 14:43

  I got the same msg when trying to update

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  Joel Levine

  • January 01, 2020 21:53

  Am disappointed with realplayer.  Have had subscription for years and have been able to burn to discs with no problem, until now. I'm getting the same error message when I try to download the software app to burn videos.  Why I have to download this software now since I've had no problems in the past is a puzzle.  Anyway, I hope the realplayer folks can address this without delay.  The error code says CERT_AUTH_FAILED.  If not, what the hell am I paying for?

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