your uploaded video is being processed message

Bill Merritt

• January 02, 2020 14:23
• Edited

I keep getting these messages when I try to play a video that I've uploaded to the cloud.  I've been getting these messages for three days now, and it still isn't playing.  What do I need to do to correct this?

 

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• Official comment

  

  RN Support

  • January 03, 2020 20:48

  We sent an email to you both. Please respond from there.
• 

  Greg Wademan

  • January 03, 2020 08:27

  Yeah... I'm getting the same message for about a week now and no one from Real Player has responded to my request. If you find a solution, please let me know.

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