RealPlayer will not play cloud files other than pictures.

Cecil Southard

• January 12, 2020 10:21

When I try to play videos that are stored in the cloud it says they are being prepared. I have tried for days and they never get prepared. Whats the point of paying for a service that does not work?

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  RN Support

  • January 13, 2020 22:19

  We are aware of this issue and our engineering team is looking into it. We will email you as soon as it is resolved.

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