does not record sound with video

Rick Sorrels

• January 06, 2020 17:49

I have Realplayer and use it to record videos from online sources. Now all of the sudden it will not record the audio. I uninstalled it and reinstalled but it still will not capture the sound. I have had Realplayer for many years and this is the first time this has happened. How can I resolve this issue?

 

 

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  RN Support

  • January 07, 2020 23:54

  Can you please let us know the source of this video? We would like to test it in-house.

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  Rick Sorrels

  • January 08, 2020 01:36

  Yes, every video I try to download from Youtube. The video is good but no sound. This started about a week ago.  I have uninstalled Real Player twice now and re-installed but still no sound at all. Thanks.

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