Help Downloading

George OConnor

• January 14, 2020 06:22

Still unable to download You Tube !!!!!!!!!!   While web surfing I discovered that I can download many Porn Sites and even videos on CNN .Do you really have people who know how to fix this Problem ?

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  RN Support

  • January 14, 2020 19:06

  We are aware of an issue and our engineering team is looking into it. We will email you as soon as it is resolved. In the meanwhile could you please provide us with the following information:

  1. URL of the video you are unable to download. (Full website address of the YouTube video)

  2. Which web browser are you using to download videos?

  We are able to download all videos in our lab so having this information will help us to identify the issue.

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