My order wouldn't go through. States information incorrect.

Glenn Watkins

• January 08, 2020 15:03

Same info...I placed an order to upgrade to the 33.99 player. It stated that my info was incorrect. I rechecked everything and my information is correct. I have moved to another town, Brooklet, GA. recently and the information is correct. How do I get this transaction completed??!! Thanks, Glenn Watkins

 

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  RN Support

  • January 08, 2020 19:35

  The best solution is to delete your account and create a new account. We have deleted your current account and you are welcome to create a new one. You can click this link to start a new account.

  https://realtimes.real.com/account#create

  If the issue persists, please let us know what kind of payment method you are using? Please note: We don't accept prepaid cards.

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