NO PUEDO INGRESAR COMO LO HACIA ANTES A YOU TUBE PARA GRABAR VIDEOS

Alfonso Zetina Aguila

• January 27, 2020 05:34

QUE PUEDO O DEBO HACER

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  RN Support

  • January 29, 2020 20:51

  1. Type Internet Options in the Windows search bar or open Internet Explorer and click Internet Options.
  2. Under Browsing History, click Delete and Delete again when prompted.
  3. Click OK and close Internet Options/Internet Explorer.
  4. Open one of the web browsers (Google Chrome, Mozilla Firefox, Microsoft Edge) and go to YouTube.com.
  5. Click the Download This Video button. (You will still receive "No videos to download" message at this time)
  6. Close all Windows and restart your PC.
  7. Go back to your web browser and download a video. (You should be able to download videos again)
  
  If the issue persists, can you please go to C:\Program Files (x86)\Real\RealPlayer and look for a file name videodl.exe. Can you please right click on it and go to Properties. We would like you to click the Details tab and let us know what the Product Version is? 

  Please note: It should be 2020.01.24 

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  Francisco Laserna

  • November 02, 2020 12:46

  He revisado todo pero no acepta ninguna descarga de you Tube esto estaba trabajando bien hasta ayer hoy dia no quiere o no encuentra ningun video a pesar de que indico el URL, he revisado y seguido todo para reactivar pero igual no funciona. Gracias.

  Francisco Laserna.

   

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  RN Support

  • November 05, 2020 20:55

  Francisco,

  We have resolved the download issue. Please follow the instructions from the below link to download videos again.
  
  https://customer.real.com/hc/en-us/articles/360058635933
  
  Please note: If you are using RealPlayer v.18, please scroll down the page for instructions.
  
  If the issue persists, please provide us with a sample URL that you are unable able to download.

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