Realplayer

Claire DeMarco

• January 25, 2020 02:27

I followed the instructions just posted concerning the Realplayer issue.   I'm still unable to download videos.  Is anyone else having the same problems even after the corrections were posted?

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  RN Support

  • January 25, 2020 03:02

  Have you restarted your computer after deleting cache? Please confirm.

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  null null

  • January 25, 2020 03:23

  I did the same and still can't download

   

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  Claire DeMarco

  • January 25, 2020 04:15

  I did restart the computer after following the instructions posted.

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  Ayse Dogan

  • June 17, 2026 15:32

  You're definitely not alone with this I followed the exact same steps (clearing cache and a full system restart) and it still refuses to fetch any online video streams. It seems like an interface or script conflict with recent browser updates rather than a localized cache problem. Until a formal update patch is released by the technical team, keeping an eye on browser extension permissions or checking community discussions on broad tech troubleshooting platforms like https://support.microsoft.com is probably our best bet to find a working temporary workaround.

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