Need help to delete program.

Jon Rogers

• January 30, 2020 17:33

RP started to malfunction, so I went through Control Panel to remove it. 2 folders will not delete at all! RealPlayer folder (plus all inside) & RealDownloader (plus all inside) won't do anything. 

 

Can't re-install it either. Any help??

 

 

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  RN Support

  • January 30, 2020 19:35

  Please restart your computer and try deleting those folders. Once you have deleted these folders, restart your computer once more and install RealPlayer. If you are still having issues installing RealPlayer, please let us know.

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  Jon Rogers

  • January 30, 2020 20:22

  I totally forgot about going through each folder thoroughly & deleting all the files.It's all gone, so hopefully it will re-install correctly

   

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  Jon Rogers

  • January 30, 2020 20:50

  All GOOD!!

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