your downloader is crappy worse then when i had the free version

Kimberly Phillips

• February 21, 2020 20:10

continues to say either no vdeos to download or unable to down load

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  Kimberly Phillips

  • February 21, 2020 20:11

  not happy with paying 24.00 for something that doesn't work

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  RN Support

  • February 22, 2020 00:15

  Can you please go to C:\Program Files (x86)\Real\RealPlayer and look for a file name videodl.exe. Can you please right click on it and go to Properties. We would like you to click the Details tab and let us know what the Product Version is?
  
  Please note: It should be 2020.01.24

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