My paid Premium Plus stopped abruptly downloading

Gérard Helleman

• March 14, 2020 17:15

Yes, as I understand it the USA government has all of a sudden forbidden the proper use of RealPlayer for guys like me, living in Europe.

Scandaleux! as we say here in France. But what is to be expected, now that the American public must do with a president who comes straight from a Punch and Judy show.

So I downloaded Spotify and a very good audio streaming program and I will never again  think of RealPlayer that I have been using for so long.

Cheerio poor friends who have encountered the same problem and bye everybody at RealWorks

 

Gérard H. 

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  RN Support

  • March 17, 2020 01:18

  This was resolved in our latest version of RealPlayer. Please follow these instructions to install the latest version of RealPlayer.

  https://customer.real.com/hc/en-us/articles/204040083-Update-RealPlayer-software

  If the issue persists, please provide us with the following information:

  1. Which web browser you are using to download videos?

  2. Which web site are you downloading videos from?

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