Cannot download video

Slobodan Djurdjevic

• March 16, 2020 23:19

When I click on WEB VIDEO and in "search for window box" I typed name od the song or artist the pop up is LOADING but nothing happens. I have uninstalled Real One, made sure there all related files and folders of Real One are removed. Installed program again and same is happening again. I am trying to call Real One for personal support, but cannot connect with anyone. I am member for many, many years and premium member but looks like no one cares.Is there any one that could help. Thanks in advance.

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  RN Support

  • March 17, 2020 00:39

  We are aware of this issue and our engineers are working on fixing it. We will send you an email as soon as it is resolved. Until such time, request you to use a web browser to search for content.

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