My purchase of Realplayer plus is not registered on my account

Godtfred Böen

• March 22, 2020 20:51

On the 19th of May 2019 I payed 35.99 dollars for an upgrade to Realplayer plus. Bit if I log into my account it only indicates that I have the free version

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  RN Support

  • March 24, 2020 21:39

  Do you have an alternate email address under which you purchased RealPlayer Plus? We are not seeing a purchase under this email address (gxxx@getmail.no) 

  Please note: We have redacted parts of your email address to protect your privacy.

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